Katoomba Music Terms & Conditions

In-store pricing

We do not guarantee to match our website prices on products for sale on our shop floor. This is necessary due to the cost of receiving, handling, storing and displaying products, as well as allowing you to physically try and test the product before purchase. We will however negotiate the price at the time of purchase which may result in an even better result for the customer. We do guarantee to ve fair.

Customer satisfaction

Katoomba Music values customer satisfaction highly. We aim to provide high quality musical instruments and great service to you, the musician, every time. If your shopping experience with us hasn’t met your expectations, or would like to provide feedback on how we can do better, please email us at info@katoombamusic.com.au.


We aim to keep all information on our site up to date and correct at all times. However, prices, product descriptions and availability can change quickly and inaccuracies will occur from time to time. We ask for your understanding when errors or inaccuracies occur. We will not be responsible for, and will not be liable for, any errors in products details, descriptions or specifications, services, prices, related graphics or any other content contained on the website. All prices are subject to change without notice.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Please contact us if you have a question

For more information regarding shopping with us, please contact us by phone (02) 4782 1121 or email info@katoombamusic.com.au.

Katoomba Music (ABN: 56 608 396 336)

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

140 Katoomba Street
Katoomba, NSW 2780
(02) 4782 1121
Last Edited on 2018-06-01